GTSS Corporation - Global Software and IT Services Outsourcing

Chengdu China-Taiwan Science & Technical Development Park is a

China

state-level industrial development zone, home to 300+ middle to large manufacturing enterprises. With fast expansion in the past ten years, the park currently manages $7 billion assets, 25 km² in size and over 600 projects. The Information Administration Office (IAO) felt the need to adopt practical and yet up-to-date IT technologies to keep up with the expansion. After multiple rounds of biding, GTSS won the $3 million project to provide a total Digitalized Region solution to the Park.

Phase-I started in April of 2008 and is ongoing. Six software subsystems have been developed and deployed. As part of the deliverables, a 3-year plan for park’s digitalization was compiled and presented to IAO, and a data center was built by GTSS engineers. The six subsystems include (1) Park Service Portal which provides single-point login, integrated business presentation of subsystems, and administrative operations, (2) Enterprise Service Platform which provide an easy mechanism for IAO to communicate and deliver services to 300+ companies in the Park; (3) Info-Pushing Platform which provides business intelligence services by automatic and active info searching from internal data depository and Internet web sites, and compiling and intelligently pushing the graphics and data presentations to different users; (4) Project Tracking and Management System which tracks 600+ projects throughout each project’s lifecycle and provides statistics, graphics, status, and alarms to Park’s administrations; (5) Document Archiving System which provides eight Park administrative branches with electronic archiving of various types of documents and related management and services; and (6) Call-Center System where GTSS integrated Awaya call-center technology into Phase-I subsystems and provides voice services to end users.

The systems were built using both Microsoft.Net and Java (JDK, Tomcat, JSP) technologies. The main platforms were built on top of Microsoft SharePoint 2007, GTSS Common Application Framework, and MS SQL Server 2005. The systems were implemented using Visual Studio 2005, asp .net, and ajax.net (C#, XML, HTML, JavaScript).